Linnaeus Veterinary Ltd, operating as Veterinary Vision in Preston, appears to have significant challenges based on customer feedback. The clinic holds a low Google Maps rating of 2.5 stars from 17 reviews, indicating dissatisfaction among clients. This sentiment is echoed across five detailed written reviews, all of which are negative.

A recurring theme in the reviews is the perception of high costs associated with veterinary services following the acquisition of local practices by Linnaeus. Customers express frustration over expensive procedures, with one review citing a proposed dental treatment for a cat that amounted to £1,500. Another review describes a traumatic experience involving a costly surgical procedure for a pet, culminating in a total expense of £16,000, which the pet owners found overwhelming, especially without insurance.

Additionally, reviewers mention a shift in the clinic's focus from animal welfare to profit, attributing this change to the corporate ownership by Mars Petcare UK. This is reflected in remarks about the clinic's approach to upselling tests and introducing charges for same-day appointments. The reviews also highlight concerns about the attitude of the clinic's staff, with descriptions of them being cold and uncaring.

In summary, Linnaeus Veterinary Ltd faces criticism for its pricing strategy and perceived lack of empathy, which has led several long-term clients to seek alternative veterinary care. Potential clients are advised to conduct thorough research and consider the experiences shared by other pet owners before engaging with the clinic.